But first, privacy

And security. Two things we take very seriously.

Your information is safe with us

Every decision we make as a company is meant to empower the people using Buoy. This includes decisions about privacy and how we protect data. Know this: Buoy will not share personal information with third parties unless we are authorized to do so.

Read Privacy Notice

If it sounds serious, we'll tell you right away

In an emergency situation, every second counts. Buoy is designed to recognize or rule out any chance of a life-threatening scenario based on the symptoms and risk factors you describe.

Buoy's algorithm is informed by medical models built and governed by our in-house team of doctors and clinicians.

Learn more

HITRUST or bust

Buoy is HITRUST-certified, which means we meet the highest standards for healthcare information protection. Earning this certification isn't easy, but this is about safety, and only the best will do.

See press release

People tend to ask us...

Can my employer see my results on Buoy?

No. The detailed health information you provide to Buoy – such as recent symptoms – will not be shared with your employer. In the case of Back With Care™ specifically, select Human Resources leaders will have access to information about which employees have tested positive, which have any symptoms consistent with COVID-19 or have any recent exposure to the virus so they can provide resources and make sure that all other employees are safe. The same Human Resources leaders will have access to information about which employees have opted out of in-person work via Buoy so they can follow up to offer any potential accommodations and make a plan with you.

Why does Buoy need to know my location?

See full FAQ list

Not seeing what you need? Contact us directly anytime. Contact support

Need to report a security issue or get in touch with our Security team? Contact security